Businees model disruption affects not just entertainment, media, and retail companies, but many other industries where supply chains, production lines, distribution channels, and the products and services themselves are becoming more digital. In INFORMATION RULES, Hal Varian and Carl Shapiro discussed how traditional sources of revenues were being threatened as new ventures entered the market, offering new business models, innovating partnership ...
Observations on Steve Job's legacy – and Apple's leadership future – are only just beginning. In recent years, many leading thinkers have contributed their thoughts on the Jobs phenomenon on HBR.org. We've compiled a few of the most insightful here, and we invite you to read them through the lens of business lessons to be learned. We've selected six pieces: two from after Jobs's August 2011 retirement and four from befor ...
Firms with superior IT governance have more than 25% higher profits than firms with poor governance given the same strategic objectives. These top performers have custom designed IT governance for their strategies. Just as corporate governance aims to ensure quality decisions about all corporate assets, IT governance links IT decisions with company objectives and monitors performance and accountability. Based on a study of 250 enterprises worldw ...
The creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth c ...
Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results. Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the ...
Find and fix your weakest links.If you need the best practices and ideas for making your supply chain strong and agile–but don't have time to find them–this book is for you. Here are 10 inspiring and useful perspectives, all in one place.This collection of HBR articles will help you:– Use your supply chain as a competitive weapon- Gain customers' trust by revealing where yourproducts come from- Collaborate with other companies–even riv ...
How can management cure health care's ills?If you need the best practices and ideas for transforming health care–but don't have time to find them–this book is for you. Here are 10 inspiring and useful perspectives, all in one place.The HBR articles in this collection propose several remedies:– Organizing doctors into teams- Focusing incentives on patients' recovery- Saving lives and dollars by designing clearer work processes- Sha ...
Persuade others to do what you want–for their own reasons.If you need the best practices and ideas for making deals that work–but don't have time to find them–this book is for you. Here are 10 inspiring and useful perspectives, all in one place.This collection of HBR articles will help you:– Seal or sweeten a bargain by uncovering the other side's motives- Conquer faulty assumptions to make the right deals- Forge deals only when they s ...
Protect the earth and your bottom line.If you need the best practices and ideas for turning sustainability into competitive advantage–but don't have time to find them–this book is for you. Here are 10 inspiring and useful perspectives, all in one place.This collection of HBR articles will help you:– Craft strategy to compete on green turf- Redesign your business model, products, and processes toachieve green goals- Parlay your efforts into ...