Эта книга поможет вам провести комплексную диагностику бизнеса в сферах продаж, маркетинга, управления персоналом, бизнес-процессов и стратегического менеджмента. Она сделана в формате «вопрос – ответ», что позволит компании восполнить пробел в разработке любого сегмента управления. Просто взять – и применить предлагаемый здесь план по внедрению той или иной технологии – и увидеть предполагаемый результат. В конце книги есть для него место с раз ...
The Three Faces of Leadership takes readers inside the minds of CEOs who have been celebrated by the Harvard Business Review over the last decade of the twentieth century. Drawing on interviews with these famous CEOs, Mary Jo Hatch, Monika Kostera and Andrzej K. Kozminski demonstrate how business leaders today use aesthetics, specifically storytelling, dramatizing and mythmaking, to lead their companies successfully. They look at how they inspir ...
This important resource offers an understanding of the basic principles that underlie training methods and the use of technology training in the workplace. The authors provide a primer for the four pervading and more advanced technologies used in business training—the Internet, computer-based training, knowledge management systems, and decision support tools. Appropriate for those who have little or no formal training in educational technology, ...
The balanced scorecard (BSC) is increasingly the strategic business tool of choice for many organizations. One of the four components of the BSC, ?learning and growth,? is largely misunderstood, underutilized, and ineffectively applied. The BSC framework provides an opportunity for management and workplace learning and performance professionals to communicate through a common language, establish realistic and measurable targets, and align and su ...
THE DEFINITIVE RESOURCE ON OUTSOURCING Outsourcing is the hottest topic in business, and it will likely stay that way. Managers, workers, executives, and almost anyone else involved in any large business will probably have to deal with it one day, in one way or another. Outsourcing is a business issue first and foremost, but it's also a political, personal, and cultural issue that many people, not least managers and executives, find difficult to ...
Workplace learning and performance professionals simply don t have the resources to make systemic improvements for employees to collaboratively learn anytime, anywhere, and integrate it throughout the organization. iLearning offers these professionals a resource that describes how to facilitate collaborative work in an organization and explains how to facilitate integrated learning in an organization. The book also offers interventions for creat ...
In this series of lectures, previously unpublished in English, and here translated from a French reconstruction and interpretation by noted scholar Thierry Weil, leading organizational scholar James March uses great works of literature to explore the problems of leadership. Uses great works of literature to explore the problems of leadership, for example War and Peace, Othello, and Don Quixote. Presents moral dilemmas related to leadership, for ...
